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OHQ's documents suffice evidence of a charge that is payable unless they are revealed to be incorrect. Customer will use its practical efforts to notify OHQ of any kind of billing conflict within fourteen (14) days of invoice of a billing, following the process outlined in Section 15. If Consumer disputes a billing, the billing needs to remain to be paid in a timely manner nonetheless OHQ will credit or reimburse Customer if it is later fairly figured out by OHQ or pursuant to the dispute resolution procedure laid out in Section 15 that the billing was incorrect and the Customer is qualified to a credit report or refund.
Such revisions might consist of, without restriction, modifications to the quantities of the Registration Costs or Usage Fees for OHQ Paid Providers, changes to the usage allowances consisted of in the Pricing Plans, and discontinuation of Pricing Plans. (a) Each such revision will take result after reasonable breakthrough created notice is supplied to Consumer (for instance, by being posted to the OHQ Website), except that any type of such modification that influences a Selected Paid Service will put on Consumer starting at the commencement of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ provides notification of such revision to Consumer in accordance with Section 16.8.
If Customer does not terminate its usage of any type of affected Selected Paid Service prior to the reliable day of such revision, Customer will be considered to have accepted such alteration relative to such Selected Paid Solution. (b) If a Prices Plan picked by Customer is discontinued, OHQ will give Client with practical breakthrough notice of no much less than thirty (30) days and Customer will certainly be provided the option of choosing a new Pricing Plan from then-current pricing strategies provided by OHQ.
For avoidance of doubt, this paragraph does not put on changes to the Rate Checklist, which are dealt with in Section 7 (voip virtual receptionist).1. Client stands for that all details provided by Consumer and its customers to OHQ (including, without restriction, all get in touch with details and details regarding Consumer's Credit report Card) is exact, current and complete at the time it is offered to OHQ
Consumer has to in all times follow all legislations, guidelines, standards and codes applicable about its use OHQ Offerings and the Client's supply of its product and services to its callers. Consumer will certainly not use any kind of OHQ Offerings to take part in, or to motivate or assist others to participate in, any type of illegal or deceitful activities.
If a new Paid Service Term begins earlier than three (3) days after such email is sent out, Client will certainly sustain the suitable Membership Charge for the brand-new Paid Solution Term (the ""). The effective date of such discontinuation will be either (i) the Asked For Discontinuation Day, or should Customer not specify a Requested Termination Date, (ii) the last day of the Last Paid Solution Term.
Where Consumer ends pursuant to this Area 10.1(b): (i). The Registration Fees that have been pre-paid will certainly be retained and the OHQ Offerings available to Consumer up until the last day of the Final Paid Service Term (subject to reinstatement fees under clause 10.3(e)) and the extra equilibrium of the Prepaid Use Credit score will certainly be maintained by OHQ for future usage by Client if Customer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Adhering to termination of any OHQ Solution, OHQ will not be responsible at all for responding to phone calls, taking or delivering messages, or executing any type of various other activities about such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ might terminate Consumer's Account and Customer's accessibility to the Account.
(e) Following termination of any kind of OHQ Providers, OHQ will certainly have no commitment to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Providers, OHQ might require that Client pay a reinstatement cost of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Information collected by OHQ from Customer and its customers may be used, revealed and shared by OHQ based on OHQ's privacy plan as readily available on the OHQ Site ("") and as may be modified periodically.
The Controller thus assigns the Cpu relative to processing activities embarked on in the training course of the arrangement of receptionist solutions. OHQ and Consumer recognize and agree that the Cpu undergoes the following obligations: The Cpu will abide by the appropriate Data Security Rules and have to: (a) just act upon the composed directions of the Controller and make certain those acting under their authority do the same; (b) guarantee that people processing the information go through an obligation of self-confidence; (c) use its best endeavours to secure and protect all personal data from unauthorised or illegal processing, including (yet not restricted to) unintentional loss, devastation or damage; (d) make certain that all handling fulfills the demands of the GDPR and relevant Information Defense Laws; (e) ensure that where a Sub-Processor is used, they: just engage a Sub-Processor with the prior approval of the Controller; notify the Controller of any desired changes worrying Sub-Processors; they carry out a composed contract consisting of the same data protection obligations as established out in these Terms; comprehend that any failing for the Sub-processor to adhere to the Information Protection Laws, the Processor continues to be fully responsible to the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in giving subject access and enabling data topics to exercise their rights under the Information Security Laws.
The Controller will execute sufficient and suitable onboarding and due diligence checks for all Cpus, with a complete evaluation of the necessary Information Protection Legislation demands. The Controller will confirm that the Cpu has adequate and documented processes for information breaches, data retention and information transfers in position. The Controller shall get proof from the Processor regarding the: (a) verification and dependability of the staff members used by the Processor; (b) any certifications, accreditations and plans as described in the onboarding process; (c) technical and operational procedures utilized in safeguarding the Personal Data; and (d) procedures in location for permitting data based on exercise their civil liberties, including (but not restricted to), subject accessibility requests, erasure & rectification treatments and restriction of handling procedures.
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