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OHQ's records suffice proof of a cost that is payable unless they are shown to be wrong. Client will use its practical endeavours to notify OHQ of any kind of billing dispute within fourteen (14) days of receipt of a billing, adhering to the procedure outlined in Section 15. If Client disagreements an invoice, the invoice should proceed to be paid in a timely manner nonetheless OHQ will credit or refund Client if it is later on sensibly identified by OHQ or pursuant to the disagreement resolution procedure laid out in Area 15 that the invoice was wrong and the Consumer is entitled to a credit report or reimbursement.

Such alterations might include, without limitation, adjustments to the amounts of the Membership Costs or Usage Charges for OHQ Paid Services, adjustments to the use allocations consisted of in the Rates Strategies, and discontinuation of Pricing Strategies. (a) Each such revision will work after affordable advance composed notification is given to Customer (for example, by being posted to the OHQ Site), except that any type of such alteration that impacts a Selected Paid Solution will put on Consumer beginning at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ supplies notice of such alteration to Consumer based on Area 16.8.

If Customer does not end its use any type of afflicted Selected Paid Service prior to the reliable day of such revision, Client will certainly be regarded to have concurred to such alteration with respect to such Selected Paid Service. (b) If a Prices Strategy picked by Consumer is terminated, OHQ will certainly provide Customer with reasonable development notice of no much less than thirty (30) days and Consumer will certainly be provided the alternative of selecting a new Prices Strategy from then-current pricing strategies used by OHQ.

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For evasion of uncertainty, this paragraph does not apply to changes to the Catalog, which are attended to in Section 7 (grasshopper virtual receptionist).1. Consumer stands for that all information offered by Customer and its callers to OHQ (consisting of, without constraint, all get in touch with info and information pertaining to Client's Charge card) is exact, up-to-date and complete at the time it is offered to OHQ

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Consumer has to in any way times adhere to all legislations, laws, requirements and codes appropriate in link with its use OHQ Offerings and the Customer's supply of its product or services to its callers. Customer will not make use of any type of OHQ Offerings to take part in, or to encourage or aid others to participate in, any type of illegal or deceitful activities.

If a new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent out, Client will certainly incur the appropriate Membership Charge for the brand-new Paid Solution Term (the ""). The effective day of such termination will certainly be either (i) the Requested Termination Day, or must Consumer not mention a Requested Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Client ends according to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will be kept and the OHQ Offerings available to Customer till the last day of the Final Paid Service Term (based on reinstatement fees under condition 10.3(e)) and the extra equilibrium of the Prepaid Use Credit will be maintained by OHQ for future use by Customer if Customer chooses to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Following discontinuation of any OHQ Solution, OHQ will not be liable in any method for responding to calls, taking or providing messages, or performing any kind of other tasks in connection with such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ may terminate Consumer's Account and Consumer's accessibility to the Account.

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(e) Following discontinuation of any type of OHQ Providers, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to restore or otherwise recommence a terminated OHQ Solutions, OHQ might require that Consumer pay a reinstatement fee of $30 (to cover OHQ's affordable prices in refining the reinstatement) Information collected by OHQ from Customer and its callers might be used, divulged and shared by OHQ according to OHQ's privacy plan as available on the OHQ Internet Site ("") and as may be modified every now and then.

The Controller thus assigns the Processor relative to handling activities carried out throughout the provision of receptionist solutions. OHQ and Client acknowledge and agree that the Processor undergoes the following obligations: The Processor shall abide by the appropriate Information Defense Laws and should: (a) only act upon the composed instructions of the Controller and make certain those acting under their authority do the very same; (b) ensure that individuals refining the information go through a duty of self-confidence; (c) utilize its finest endeavours to protect and secure all personal information from unsanctioned or unlawful handling, consisting of (yet not limited to) unintentional loss, destruction or damages; (d) ensure that all processing fulfills the needs of the GDPR and related Information Security Legislation; (e) make sure that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous permission of the Controller; inform the Controller of any type of intended modifications worrying Sub-Processors; they carry out a written contract including the exact same information protection responsibilities as set out in these Terms; understand that any type of failing for the Sub-processor to abide by the Data Defense Laws, the Cpu continues to be completely liable to the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in offering subject accessibility and enabling data based on exercise their rights under the Information Security Laws.

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The Controller will perform sufficient and proper onboarding and due persistance look for all Processors, with a full evaluation of the obligatory Information Protection Legislation demands. The Controller shall validate that the Processor has ample and recorded procedures for information violations, information retention and information transfers in position. The Controller will obtain proof from the Cpu regarding the: (a) confirmation and dependability of the employees utilized by the Cpu; (b) any kind of certificates, certifications and plans as referred to in the onboarding process; (c) technical and operational actions made use of in protecting the Personal Data; and (d) procedures in area for enabling data topics to exercise their rights, including (but not limited to), subject accessibility requests, erasure & correction procedures and constraint of handling procedures.